World-Class Medical Care in Thailand — Arranged for Free

Konkai is a medical tourism agency based in Thailand. We act as your personal medical concierge — helping you find the right doctors and hospitals in Thailand for your procedure, coordinating all your appointments, and supporting you throughout your treatment. Think of us as a knowledgeable friend on the ground who handles the details so you can focus on your health.

Yes, 100%. You pay your hospital or clinic directly at their standard rates, we never mark up the price. Konkai earns a referral fee from the hospitals in our network for coordinating with patients, which means our coordination service costs you nothing. With or without Konkai, your hospital bill is the same. With us, you get expert guidance, appointment scheduling, and full support at zero additional cost.

Three things set us apart. First, our co-founder Pam is a registered nurse who has worked at Thailand's leading hospitals, including Bumrungrad International. Second, we cover all types of medical procedures, not just cosmetic surgery. Whether you need a heart valve replacement, IVF treatment, dental implants, or a knee replacement, we can help. Third, we've built personal relationships with every hospital and clinic in our network — we've visited each facility, met the surgical teams, and know the specialists by name.

We facilitate virtually any medical procedure available in Thailand. This includes cosmetic and plastic surgery, dental treatments, orthopedic surgery such as hip and knee replacements, cardiac procedures, fertility treatments including IVF, gender-affirming surgery, ophthalmology, bariatric surgery, health checkups, wellness treatments, and more. If you're unsure whether your procedure is available in Thailand, just ask — we'll let you know.

Thailand is one of the world's leading medical tourism destinations, with more JCI-accredited hospitals than any other country in Southeast Asia. JCI (Joint Commission International) is the same organization that accredits top hospitals in the United States and Europe. Every major hospital in our network holds JCI accreditation, has dedicated international patient departments, and employs English-speaking medical staff. Thailand has been welcoming international patients for decades — its private hospitals treat millions of foreign patients each year.

First, we are very selective with which clinics and hospital we partner with. We partner only with hospitals that hold international accreditation, have established international patient departments, employ specialists with strong track records, and meet our own quality standards after personal visits. When we recommend a doctor for your specific case, it's based on their specialization, experience with your procedure, patient outcomes, and the hospital's strengths. However, if you would like to consult with a specific doctor or prefer another specialist, the choice is 100% with you and we're happy to accommodate that.

From your first inquiry to your follow-up back home, our concierge service covers everything between the medical care itself and your flights. That includes reviewing your case and matching you with appropriate specialists, scheduling consultations and procedures, obtaining detailed treatment plans and pricing from hospitals, arranging airport transfers and recommending accommodation, assisting with medical visa documentation, providing on-the-ground support during your stay, and helping you communicate with your medical team after you return home.

Most nationalities receive a 30 to 60-day visa exemption on arrival in Thailand, which is sufficient for many procedures. For longer treatments or recovery periods, Thailand also offers a specific medical treatment visa that can be extended. We can advise you on the best visa option for your situation and help you prepare any documentation your hospital may need for the application.

Savings vary by procedure, but patients typically save 50–80% compared to equivalent treatment in the US, Australia, or Europe — even at Thailand's top private hospitals. For example, procedures that cost $30,000–$50,000 in Western countries often cost $8,000–$15,000 in Thailand at JCI-accredited facilities with internationally trained surgeons. We provide transparent pricing from the hospital before you commit, so you'll know exactly what to expect.

Absolutely. After we understand your needs, we'll get a detailed treatment plan and quote directly from the hospital. This includes all anticipated costs — consultations, procedures, hospital stay, medications, and follow-up visits. There's no obligation and no pressure. Many of our patients compare options across multiple hospitals before making a decision, and we're happy to facilitate that.

Every hospital in our network has established protocols for managing complications. If an issue arises while you're still in Thailand, we'll coordinate directly with your medical team to ensure you receive prompt attention. If a concern comes up after you've returned home, we help you communicate with your doctor in Thailand and can arrange follow-up consultations — including video calls — so you're never left without support.

Yes, about a third of our clients are expats already living in Thailand. Even if you're based here, navigating Thailand's extensive private hospital system can still be overwhelming. We help expats find the right specialists, compare options across hospitals, and get priority appointments. Whether you've just arrived or have lived here for years, we can help you access the best care available.

It depends on the procedure. For straightforward treatments like dental work or health checkups, we can often arrange everything within a matter of day. For more complex procedures like surgery, most patients plan four to eight weeks ahead to allow time for consultations, medical records review, and travel arrangements. That said, we also handle emergency cases where treatment was required on the same day.

Send us a message through our website, WhatsApp, or email. Tell us what you're looking for — even if you're just exploring options — and we'll get back to you within a few hours. There's no commitment, no cost, and no pressure. We're here to answer your questions and help you figure out whether Thailand is the right choice for your healthcare needs.